A training need can present itself at any time


Training is – or should be - an ongoing process to ensure everyone can meet changing job and task needs.

Full Article:

Samantha's employer, a small service-based company, gave her a new project assignment that involved creating, tracking and reconciling the project's budget. Samantha was eager for this increased responsibility.

The project costs were calculated and adequately funded. However, when faced with creating a detailed budget that included scheduling payments and tracking the cash flow, Samantha was stumped. These tasks required numeracy skills she did not have.

Through an evaluation, Samantha's employer found that her value to the company was worth the investment in skills upgrading. He brought in an Essential Skills coach who guided Samantha through the process of designing and implementing a detailed project budget, periodically offering support in tracking its activity over the project's successful duration.

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