Brief, targeted training can have a big impact

Summary:

When internal transfers occur in your organization, make Essential Skills training a strategic first move.

Full Article:

A local manufacturing company adopted a commitment to promoting from within to fill vacant supervisor and management positions. Employees previously working in operations were moved into more senior positions but soon the company discovered a problem with their written communications skills.

These rising stars had superb technical knowledge but struggled with spelling, grammar, punctuation and clear writing. This resulted in reports and documents that frustrated the reader, were difficult to understand and carried the potential for costly or even tragic errors.

Workplace Education Manitoba conducted an assessment and determined that what was needed was brief instruction in business-writing techniques with a focus on clear language. It took just ten hours of instruction to equip the employees with the skills they needed.

 
 
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