Thinking
Thinking is the ability to engage in the process of evaluating ideas or information to reach a rational decision. We use this skill when we solve problems, make decisions, think critically and plan and organize job tasks.
How we use this skill
- problem solving and decision making
- critical thinking
- planning and organizing job tasks
- memorizing and fi nding information
Recognizing a needed skill can aid job transition
After many successful years as a delivery driver for a large distribution company, George was facing a layoff. As a valued employee, management supported George’s wish to move into a shipper/receiver position for the same company.
The transition was a rocky one. George found the multiple, often conflicting demands from insistent customers difficult to deal with and began experiencing symptoms of extreme stress. An Essential Skills assessment revealed that problem solving and communication training could help.
Along with communication techniques, George learned a systematic approach to sorting out problems and evaluating priorities, enabling him to cope more effectively with the demands of his new position.